Our Services

Professional Watchmaking, Servicing and Repair Individually Tailored For You.

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Services
Watch Servicing and Watch Repair

In order to maintain the working life of your high quality timepiece you should have it serviced at regular intervals in accordance with the manufacturers recommendations.

Following receipt of your time piece, our specialist watchmakers will conduct a full and detailed examination of your watch. This will allow us to advise what work is needed to be carried out in order to resolve any faults and bring your precious time piece back to as close to new condition as is possible. 

The watch case and bracelet are disassembled and are placed into a hot ultrasonic tank for cleaning and the old seals and spring bars are discarded.  After the ultrasonic cleaning process, the case and bracelet parts are then washed in clean water and finally cleaned with steam from a pressure steam cleaner to ensure all parts are perfectly clean. These parts are then dried with specialist drying equipment before re-assembly.

Each watch movement is completely stripped down to its individual components using industry standard watch tools, movement holders and equipment. The condition of every individual watch component (pivots, wheels, pinions, jewels, plates and bridges etc.) is inspected by the watchmaker, many with the use of a stereo microscope. Any defective or worn movement parts are replaced with new, or repaired appropriately, and carefully placed into the relevant small parts cleaning baskets. All the individual watch movement parts are then cleaned in a specialist ultrasonic cleaning machine to remove dirt and grease, using watch part cleaning and rinsing solutions specifically designed for watch servicing and repair.

The movement is re-assembled using industry recommended and specified tooling, and oiling and lubrication are carried out where necessary. (A watch movement is a precision timing device and whether it is a branded Rolex, Omega, Breitling, Cartier, Tag Heuer or an old vintage Heuer or Memosail, each and every watch movement must be reassembled in accordance with the manufacturers technical sequence and specified tooling). During the re-assembly process, control parameters are assessed, adjusted and checked where relevant. When the movement is completed, timing adjustments are made (further timing adjustments are usually made when the movement is fitted into the watch case).     

Once the watch movement re-assembly is complete the dial and hands can be fitted. This is done using appropriate hand setting tooling and movement holding equipment. (It is important to use the correct tooling as it ensures that the watch movement, hands and dial are not damaged during the final stages of re-assembly).

After the watch case and bracelet have been thoroughly cleaned, all relevant seals and gaskets are fitted to the glass, tube, crown and pushers etc. New spring bars are fitted to the bracelet or strap. Clasps are checked over for wear, and tightened where possible. The watch movement is then refitted carefully into the case, and the case back is securely fitted using manufacturers recommended tooling, ensuring not to over tighten or damage the case back.

Following the reassembly of your watch, a final adjustment of the movement’s timekeeping is made. A final case assessment is completed and the case back is fitted. The completed watch is then set to time and date, and tested over a period of time. Automatic watches are placed on an automatic watch winder to test the self winding mechanism. Chronograph models are tested with and without the chronograph mechanism running.

On completion of any timing adjustments, the water resistance of the case is tested in accordance with the manufacturers specifications.  At Smart Time Solutions we use a Sigma water resistance tester, which means we are able to test even the most highly water resistant of watches.

Our master watchmaker carries out final checks in accordance with our strict quality control procedures. These checks are to ensure functionality, power reserve, timing accuracy and aesthetic appearance of your watch. On completion, you will then be informed and the watch will be returned to you with 12 months warranty and an accompanying warranty card.

Why get your watch serviced by us?

Start Time Solutions are an experienced and trusted establishment in the watch industry and we have a passion for luxury watches. Your watch will be repaired by qualified watchmakers in our fully equipped workshop where we specialise in Breitling, Rolex, Omega, Zenith and Tag Heuer watch repairs. Contact our team today with your enquiry.

Services
Battery Replacement, Re-seal and Pressure Testing

We recommend your watch has a battery and re-seal in between service intervals to ensure your watch is kept in peak condition.

Our watchmaker starts by removing the case back. Once access to the watch movement is gained, a consumption test and coil resistance test are carried out using Witschi quartz testing equipment. This is to ensure the movement is functioning correctly. During these checks an assessment of the condition of the movement is carried out and any precision adjustments are made if necessary.  The new replacement battery is then fitted and the movement is removed from the case for cleaning.

The watch case and bracelet are disassembled and are placed into a hot ultrasonic tank for cleaning and the old seals and spring bars are discarded.  After the ultrasonic cleaning process, the case and bracelet parts are then washed in clean water and finally cleaned with steam from a pressure steam cleaner to ensure all parts are perfectly clean. These parts are then dried with specialist drying equipment before re-assembly.

Once the case and bracelet have been fully cleaned they are ready for final assembly. Where relevant, the watch case is refitted with new seals to the glass, tube, crown and pushers etc. The watch movement is then refitted carefully into the case, and the watch case back is fitted securely into place using the manufacturers recommended tooling.

The water resistance of the case is tested in accordance with the manufacturers specifications.  At Smart Time Solutions we use a Sigma water resistance tester, which means we are able to test even the most highly water resistant of watches.

Our master watchmaker carries out final checks in accordance with our strict quality control procedures. The watch is set to time and is monitored and all aspects of the case and bracelet are checked for cleanliness. On completion, you will then be informed and the watch will be returned to you.

CALL US: 01925-738-070 hours: 9.00am - 5.00pm

More Services

Watch Restoration

We offer a full restoration service to vintage wristwatches. Traditional watchmaking tools and the latest technology are used to carry out our watch restoration work and we are able to replace and source parts, many of which are obsolete. If replacement parts are no longer available, parts can be restored or made, or generic parts fitted (as near to original as possible) giving your vintage watch a new lease of life. Our master watchmaker trained in Neuchatel, Switzerland and therefore has a unique and extensive knowledge in this field, so we feel we are able to offer our customers the best possible advice. 

Replacement Watch Glasses

All shapes and sizes of acrylic, mineral and sapphire crystal glasses can be replaced. This service is available for all watch brands and we are able to supply genuine manufacturers watch crystals for Tag Heuer, Omega, Breitling, Longines, Rolex etc. If a genuine replacement watch glass is not available depending on age and brand then Smart Time Solutions are able to source or manufacture the correct shape watch glass from a blank. 

Strap and Bracelets

We can source and supply a wide range of watch straps and bracelets from genuine leather, rubber dive straps, anti-allergy straps to metal mesh straps and bracelets. We offer manufacturers genuine branded straps and bracelets, and can also provide custom made alternatives. Whether it’s for your classic Panerai, Tag Heuer Monaco or Omega Seamaster we can advise a strap or bracelet to fit.

Watch Dial Restoration

Smart Time Solutions has had extensive experience in watch dial restoration, and we are able to have your watch dials restored to as near original design as possible. Markers on the dial such as batons or numbers can be polished or re-plated, and we can provide new hands to suit or have the original hands refinished. New luminous can be added to both dial and hands. The dial restoration process is carried out by few highly skilled artisans and it can sometimes take a number of weeks. We have carried out many dial restorations, particularly on watches with sentimental value, from lower end brands up to Omega, Cartier, Rolex and Tag Heuer watches. Please have a look at our Instagram.

Valet and Case Refurbishment

We have a number of specialist tools and equipment for watch refurbishment and case cleaning. Together with the expertise of our experienced case finisher we are able to professionally finish most watch cases and bracelets to the highest of standards. A variety of finishes including polished, grained and sandblasted can be achieved. We are able to remove dents and scratches, making your watch look new again and adding value to your timepiece. We also offer a bracelet repair service and can supply new links, clasps and buckles.

Watch Parts

We can supply and fit new replacement parts if they are damaged or just need replacing to keep your watch water resistant. Acrylic, mineral and sapphire glasses can all be replaced.

Send your watch for repair

Send your watch to us via fully insured Royal Mail Special Delivery or make an appointment to drop it in at our workshop in Cheshire.

Copyright 2021 – Smart Time Solutions

Copyright 2021 – Smart Time Solutions